Before you request

Clear commercial information.

These principles explain how we confirm price, delivery, returns, warranty, and privacy.

Pricing & availability

Catalog prices are USD references and may change. Your written quote confirms final pricing, availability, tax, freight, and validity period.

Freight & installation

Freight cost, method, site access, and timing are confirmed by destination and equipment. Installation is not included unless expressly listed in the quote.

Returns & damage

Inspect equipment at delivery and note visible damage on the carrier receipt. Returns require prior authorization and may be subject to manufacturer terms and restocking charges.

Warranty

Coverage depends on the model and manufacturer. We will provide applicable terms before purchase. Incorrect installation or out-of-spec use may affect coverage.

Privacy

We use form data only to respond, prepare your quote, and follow up on requested service. We do not sell contact information. For access or deletion requests, email info@nnexum.com.