NNEXUM answer center
Answers for confident decisions.
Official, direct information about NNEXUM Group, FOM, and every business unit. When a project has specific conditions, we will confirm the answer for its location and scope.
01 · Topic
NNEXUM Group
What is NNEXUM Group?
NNEXUM Group is a Miami Beach-based operations and technology group that coordinates facility operations, maintenance, professional equipment, wellness technology, building connectivity, and event production through one accountable relationship.
Who does NNEXUM typically support?
NNEXUM works with restaurants, hotels, hospitality groups, property managers, building owners, residential projects, commercial organizations, and multi-location operators.
Where is NNEXUM located?
NNEXUM Group is located at 1680 Michigan Ave STE 700, Miami Beach, FL 33139. The geographic availability of each service is confirmed for the specific project.
How do I start a project with NNEXUM?
Email info@nnexum.com or call or text +1 (305) 203-3353 with the location, scope, priority, and desired timeline. NNEXUM will respond with the appropriate next step.
Can NNEXUM coordinate more than one business unit?
Yes. When a project crosses operations, equipment, connectivity, wellness, or event delivery, NNEXUM can organize the relevant teams through one primary point of coordination.
02 · Topic
FOM platform
What is FOM?
FOM is NNEXUM's Facility Operations Manager, a secure web platform for requesting, assigning, scheduling, documenting, tracking, and closing work orders in one shared operational record.
Who can use FOM?
FOM is designed to connect authorized customers, managers, and service professionals according to their role and operational responsibility.
What is the NNEXUM Client Zone?
The Client Zone is the customer entry point to FOM at fom.nnexum.com for active accounts and supported operations.
How do I ask about a FOM customer account?
For an existing or prospective FOM customer account, email fom@nnexum.com or contact NNEXUM at +1 (305) 203-3353.
03 · Topic
Professional Equipment
What professional equipment does NNEXUM offer?
NNEXUM presents SABA commercial refrigeration and cooking equipment, including reach-ins, undercounters, prep tables, merchandisers, bar equipment, ranges, fryers, ovens, griddles, charbroilers, and hot plates.
Are the catalog prices final?
No. Prices shown in the catalog are reference prices. Final pricing, availability, freight, taxes, accessories, installation, and project conditions are confirmed in a written quote.
How does NNEXUM help select the right model?
Share the required capacity, available space, utilities, application, location, and timeline. NNEXUM will help narrow the options and confirm the relevant specifications and commercial details.
Can NNEXUM coordinate delivery and installation?
Yes. Delivery, freight, site readiness, and installation support can be reviewed as part of the project scope and confirmed in the proposal.
How do I request equipment availability or a quote?
Use the quote and support page, email info@nnexum.com, or call or text +1 (305) 203-3353 with the model, quantity, delivery location, and desired timeline.
04 · Topic
MECOTEC Wellness Technology
Which MECOTEC systems does NNEXUM support?
NNEXUM currently presents the fully electric MECOTEC Cryo:One and Cryo:One+ configurations for luxury residences and private wellness environments.
Where does NNEXUM support MECOTEC projects?
NNEXUM supports MECOTEC sales, installation coordination, maintenance, and after-sales projects across North America, South America, and the Caribbean, subject to the requirements of each location.
Do the systems require nitrogen?
The Cryo:One and Cryo:One+ solutions presented by NNEXUM are fully electric and do not require nitrogen storage, refills, or gas handling.
What is reviewed before installation?
NNEXUM coordinates selection around the space, desired experience, technical requirements, services, ventilation, site readiness, budget, and project timeline.
Does NNEXUM provide maintenance and after-sales support?
Yes. NNEXUM remains the point of contact for planned maintenance, technical assistance, parts coordination, and follow-through. Warranty terms are confirmed in each project proposal.
05 · Topic
Building Connectivity
What types of properties can NNEXUM support?
NNEXUM can develop connectivity plans for multifamily and condominium communities, mixed-use properties, hospitality environments, and commercial buildings.
What happens during a building connectivity assessment?
The assessment reviews the property, objectives, existing pathways, constraints, users, common areas, operating responsibilities, and the experience ownership or management wants to deliver.
Are speed and coverage guaranteed before the assessment?
No. Availability, speed, coverage, equipment, installation scope, timing, and ongoing support are confirmed for each property and depend on site conditions, infrastructure, permits, providers, and third-party availability.
Does NNEXUM remain involved after activation?
NNEXUM coordinates the support model defined for the property, including monitoring, maintenance coordination, issue escalation, and communication through the Client Zone for active services.
What information should I provide to begin?
Share the property location and type, number of units or spaces, existing conditions, priorities, and timing. NNEXUM will outline the next assessment step.
06 · Topic
Multicom Events
What types of projects does Multicom Events deliver?
Multicom works on fairs and exhibitions, brand activations, retail and pop-up environments, temporary lounges, permanent installations, cultural exhibitions, conferences, launches, galas, and special events.
Can Multicom manage both concept and installation?
Yes. The delivery model connects strategy, creative concept, design, engineering, production, logistics, installation, technical support, and location management through one point of contact.
What should I provide for an initial event conversation?
Share the location, audience, project scope, opening or event date, technical needs, and any existing creative or site information. Multicom will define the clearest next step.
Does Multicom support retail and permanent environments?
Yes. The portfolio includes storefronts, visual merchandising, custom fixtures, architectural finishes, coordinated installation, and permanent retail environments.
How are timing and commercial terms confirmed?
Schedule, production scope, location requirements, logistics, technical systems, and commercial terms are defined project by project after the initial review.
Need a project-specific answer?
Speak directly with NNEXUM.
Share the location, scope, priority, and timeline. We will provide the appropriate next step.